Frequently Asked Questions
Our products are designed by an in-house team of product designers, in collaboration with child development experts from various fields.
Bond & Bloom products are expertly designed in Egypt and manufactured in China, following some of the highest sustainability standards in the industry. We prioritize renewable, bio-based, and recycled materials and partner with manufacturers who adhere to strict ethical labor standards.
The Play Kits are thoughtfully curated for children from birth to 18 months, offering a holistic mix of play items and activities tailored to each developmental stage. Since every child grows at their own pace, our recommended Play Kit may not always match your child’s exact development—feel free to email us for personalized assistance.
No, individual Play Kit items are not sold separately. Each Play Kit is designed as a complete developmental set, ensuring a well-rounded play experience that supports key skills.
Our products are designed with specific age groups in mind. We conduct play testing to ensure they are developmentally appropriate, engaging, and safe for the intended age. Each product undergoes regulatory and compliance testing to meet strict safety standards.
The mat is machine washable on a delicate cycle with cold water. Before washing, remove all attachments and air dry for best results. To prevent water buildup, press on the squeakers in the fish and octopus several times while the mat dries.
To maintain the quality of your Play Kit items, follow these care guidelines: Wood: Wipe clean with a damp cloth. Avoid excessive exposure to water. Fabric: Machine wash with cold water and mild detergent (no bleach) on a gentle cycle. Air dry or machine dry with no heat. Plastic: Hand wash with mild, soapy water. Do not sanitize or place in the dishwasher unless specified in the Warnings & Instructions booklet. Fabric + Plastic: Hand wash and air dry. Felt: Hand wash and air dry. Excess water may cause expansion or deformation. Printed Items & Books: Wipe clean with a dry or lightly damp cloth as needed. Teething Toys: Wash in mild, soapy water. Do not boil or sanitize.
You can enter your promo code during the final steps of checkout in the designated box. Promo Code Guidelines: Promo codes can only be redeemed once per customer and must be applied at checkout. Codes are non-transferable and cannot be redeemed for cash. Sharing promo codes on social media or public forums is strictly prohibited. Bond & Bloom reserves the right to revoke or terminate a promo code at any time for any reason. If you need assistance applying a promo code, please contact us for support.
You can activate your Bond & Bloom gift card code at checkout. Gift Card Guidelines: Gift Cards can only be redeemed once per customer and must be applied at checkout. Codes are non-transferable and cannot be redeemed for cash. Sharing gift cards on social media or public forums is strictly prohibited. Bond & Bloom reserves the right to revoke or terminate a gift card at any time for any reason. If you need assistance applying a gift card, please contact us for support.
To return or exchange your products, please check out our return/exchange policy.
